mj77game Privacy
Policy

mj77game operates the online casino and sports betting platform accessible at mj77game.bet (the "Platform"). In the context of this Privacy Policy, "mj77game," "we," "us," and "our" refer to the operator of the Platform, which holds an international gaming licence permitting the provision of online gaming services.

mj77game acts as the data controller in respect of the personal information you provide when using the Platform. This means we determine the purposes for which your personal data is collected and the means by which it is processed. We are committed to processing your personal data fairly, lawfully, and transparently in accordance with applicable data protection principles.

mj77game collects personal data from you in a number of ways — directly when you register or interact with the Platform, automatically as you use our services, and occasionally from third parties involved in delivering those services. The categories of personal data we may collect include:

mj77game does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless this is strictly required for legal compliance purposes (for example, documenting a self-exclusion request related to problem gambling).

mj77game uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, verify, and manage your mj77game player account, including processing your registration and authenticating your mj77game login sessions.
• Transaction Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods, and to maintain accurate financial records.
• Legal & Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and abuse of our Platform or promotional offers.
• Customer Support: To respond to your queries, resolve disputes, and maintain records of interactions for quality assurance purposes.
• Responsible Gaming: To monitor gaming behaviour, identify signs of problem gambling, and deliver responsible gaming interventions including deposit limit notifications and self-exclusion processing.
• Marketing Communications: Where you have provided consent, to send you information about mj77game promotions, new games, and platform updates. You may withdraw consent at any time.
• Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall mj77game player experience.

mj77game will not use your personal data for any purpose that is incompatible with the purposes stated above without first obtaining your explicit consent.

For each purpose for which mj77game processes your personal data, we rely on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract we have with you (i.e., the mj77game Terms & Conditions) — for example, processing deposits, managing your account, and facilitating gameplay.
• Legal Obligation: Processing is required to comply with a legal obligation to which mj77game is subject — for example, KYC verification, AML reporting, and age verification.
• Legitimate Interests: Processing is necessary for mj77game's legitimate business interests, where those interests are not overridden by your rights and freedoms — for example, fraud prevention, security monitoring, and platform analytics.
• Consent: Where we rely on consent as the legal basis — primarily for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

mj77game does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Payment Service Providers: We share necessary financial data with payment processors (including JazzCash, EasyPaisa, and banking partners such as HBL, UBL, and Meezan Bank) solely to process your transactions securely.
• Identity Verification Providers: We engage regulated third-party KYC service providers to assist with identity and document verification. These providers are contractually bound to process your data only for this specific purpose.
• Game Software Providers: Certain game providers who supply games to the mj77game platform may receive limited technical data (such as player session tokens) necessary to deliver their games. They are not provided with your full identity or financial details.
• Regulatory & Law Enforcement Authorities: We are required by law to disclose personal data to competent authorities where there is a legitimate legal basis — for example, in response to a court order or a regulatory investigation into suspicious financial activity.
• IT & Infrastructure Service Providers: We use third-party cloud hosting and technical support providers who may have limited access to personal data as part of their service delivery. All such providers operate under strict data processing agreements.

mj77game retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Account Data: Retained for the duration of your active account relationship with mj77game, plus a minimum of five (5) years following account closure to satisfy legal and regulatory retention obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with anti-money laundering record-keeping requirements.
• KYC & Verification Documents: Retained for the duration of your account relationship plus five (5) years, or longer if required by a regulatory investigation.
• Customer Support Records: Retained for three (3) years following the resolution of the relevant support interaction.
• Marketing Consent Records: Retained for the period during which you remain an active subscriber, plus one (1) year following withdrawal of consent.

When personal data is no longer required, mj77game will securely delete or anonymise it in accordance with our internal data lifecycle management procedures.

mj77game uses cookies and similar tracking technologies on the Platform to ensure proper functionality, maintain your login session, and gather analytics data that helps us improve the player experience. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in during your mj77game session. You cannot opt out of these without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised information about how users interact with the Platform — such as pages visited and time spent on specific game categories. This helps us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language or display preferences, so you do not have to re-enter them on every visit.
• Security Cookies: Used to support fraud detection and account security mechanisms, including detecting unusual login activity.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mj77game platform. mj77game does not use cookies to serve third-party advertising content.

mj77game implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mj77game platform.
• Encryption at rest for sensitive data stored on our servers, including financial account information and identity documents.
• Role-based access controls that limit which mj77game personnel can access specific categories of personal data.
• Regular internal security audits and vulnerability assessments.
• Multi-factor authentication requirements for staff accessing systems that hold personal data.
• Incident response procedures to detect, respond to, and notify relevant parties in the event of a data breach.

While mj77game takes all reasonable precautions, no method of data transmission or storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, mj77game will notify affected users as required by applicable law.

Subject to applicable law, you have the following rights with respect to the personal data that mj77game holds about you. To exercise any of these rights, contact our support team using the details in Section 13.

• Right of Access: You may request a copy of the personal data mj77game holds about you, along with information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is under dispute.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of mj77game's legitimate interests. We will assess whether our legitimate interests override your objection.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing), you may withdraw that consent at any time without penalty.

mj77game will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by up to a further sixty (60) days, with notice provided to you. Please note that certain rights are subject to legal exceptions — for example, we cannot erase data that we are legally required to retain.

The mj77game platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from persons under the age of 21. Our registration process includes age verification steps designed to prevent access by minors.

If mj77game becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user may be frozen and returned to the originating payment method following investigation.

Parents and guardians who believe their child may have accessed the mj77game platform should contact our support team immediately at support at mj77game.bet so that we can take appropriate action without delay.

As an internationally licensed gaming operator serving players in Pakistan, mj77game may transfer certain categories of personal data to servers or service providers located outside Pakistan. Such transfers are carried out only where one of the following safeguards is in place:

• The destination country has been determined to offer an adequate level of data protection by the applicable regulatory authority.
• Appropriate contractual protections have been put in place between mj77game and the recipient, such as standard contractual clauses that require the recipient to protect your data to the same standard required under this Privacy Policy.
• The transfer is necessary for the performance of a contract between you and mj77game (for example, processing a payment through an international payment gateway).

mj77game does not transfer personal data internationally unless a legally recognised transfer mechanism is in place. If you would like further information about the safeguards that apply to a specific transfer, contact us using the details in Section 13.

mj77game reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes — meaning changes that significantly affect how we use your personal data or your rights — we will notify you by displaying a prominent notice on the Platform or by sending an email to your registered address.

For minor or clarificatory changes, the updated Policy will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed. Your continued use of the mj77game platform after any changes take effect constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mj77game handles your personal data, please reach out to us through any of the following channels:

• Email: support at mj77game.bet (responses within 2 hours)
• Live Chat: Available 24/7 directly within the mj77game platform

We take all privacy-related enquiries seriously and aim to resolve them promptly and thoroughly. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.